Your information
Privacy Policy
Effective July 26, 2026
RingBack Local is a service operated by Nestainnovation LLC ("RingBack Local," "we," "us," or "our"). This policy explains how we collect, use, disclose, and protect information when you use our website, request an audit, or communicate with us.
Information we collect
- Contact and business information you submit, including your name, business name, email address, phone number, city, and service area.
- Information about missed calls, average job value, and other details you provide for an audit or service setup.
- Messages and call-related data needed to provide missed-call recovery and customer support.
- Basic technical and usage information, such as browser, device, IP address, and interactions with our website.
How we use information
We use information to respond to requests, prepare audits, provide and improve our services, communicate about an account or request, prevent fraud and misuse, comply with law, and maintain business records.
How we disclose information
We may disclose information to service providers that help us operate communications, hosting, email, security, and related business functions. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not sell personal information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messages
If you opt in, RingBack Local may send service-related text messages about your audit request or service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Opt-out requests are honored promptly, subject to legally permitted confirmation messages.
Retention and security
We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting, security, and service obligations. We use reasonable administrative and technical safeguards, but no method of storage or transmission is completely secure.
Your choices
You may ask to access, correct, or delete information you provided, subject to applicable law and legitimate recordkeeping needs. You may opt out of text messages by replying STOP and may unsubscribe from marketing email using the link in the message.
Updates and contact
We may update this policy and will post the revised effective date on this page. Questions or privacy requests may be sent to hello@getringbacklocal.com.